Schedule follow-up care after an emergency visit or hospital discharge
Schedule follow-up care after an emergency visit or hospital discharge
After an emergency visit or hospital discharge, your care team may ask you to schedule follow-up care. This appointment helps confirm that you are recovering safely, that your symptoms are improving, and that any new instructions, referrals, or medication changes are understood.
This article explains how to request follow-up care after being seen through Alchemilla Hospital, Brookhaven Hospital, or another Silent Hill Health emergency or inpatient service.
When to schedule follow-up care
Your discharge instructions may include a recommended follow-up window. Try to schedule the appointment as soon as possible, especially if your instructions say you should be seen within a few days.
You may need follow-up care if:
- You were told to see a provider after leaving the emergency department.
- You were discharged from Alchemilla Hospital or Brookhaven Hospital.
- You received new medication, a medication change, or a temporary refill.
- You were referred to primary care, behavioral health, imaging, labs, or a specialist.
- Your symptoms have improved, but you still need monitoring or next-step care.
Before you begin
Having your discharge information ready can help us route your request to the right team.
- Your full name and date of birth
- The date you were seen or discharged
- The location where you received care, such as Alchemilla Hospital or Brookhaven Hospital
- Your discharge instructions or after-visit summary, if available
- Any recommended follow-up timeframe listed in your paperwork
- A list of new or changed medications
Schedule after an Alchemilla emergency visit
If you were treated at Alchemilla Hospital’s emergency department, your follow-up care may be scheduled with primary care, a specialty clinic, urgent follow-up services, or another Silent Hill Health provider.
- Sign in to your Silent Hill Health patient portal.
- Go to Appointments or Visit Follow-Up.
- Select Request post-discharge appointment or Emergency visit follow-up.
- Choose Alchemilla Hospital as the care location, if prompted.
- Enter the date of your emergency visit and the reason listed in your discharge paperwork.
- Submit the request and wait for scheduling confirmation from the care team.
If your instructions mention labs, imaging, wound checks, symptom monitoring, or a specialist referral, include that information in your appointment request.
Schedule after a Brookhaven discharge
If you were discharged from Brookhaven Hospital, your follow-up care may involve behavioral health, medication review, therapy, case management, or coordinated care with another provider.
- Sign in to your Silent Hill Health patient portal.
- Open Brookhaven Behavioral Health Services or Visit Follow-Up.
- Select Request post-discharge care.
- Enter your discharge date and the type of follow-up listed in your instructions.
- Add any medication changes, safety planning notes, or referral instructions you were given.
- Submit the request so the Brookhaven follow-up team can review it.
Important: If you are in immediate danger, thinking about harming yourself or someone else, or experiencing a medical emergency, call local emergency services or go to the nearest emergency department. Do not wait for a portal response.
Choosing the right follow-up care
Your discharge instructions may tell you which type of provider to see. If you are not sure, submit the request with as much detail as possible and the scheduling team will help route it.
| Follow-up type | Common reasons |
|---|---|
| Primary care | General recovery check, symptom review, care coordination, routine monitoring, or follow-up after an emergency visit. |
| Behavioral health | Brookhaven discharge follow-up, therapy referral, safety planning, medication monitoring, or ongoing mental health support. |
| Specialty care | Follow-up with cardiology, neurology, orthopedics, surgery, imaging, wound care, or another specialty listed in your instructions. |
| Medication review | New prescriptions, changed doses, stopped medications, side effects, refill questions, or concerns about medication interactions. |
What happens next
After you submit your follow-up request, your care team will review the information from your visit or discharge. They may schedule you directly, ask for additional details, or route your request to a different department.
- You may receive a portal message, phone call, email, or appointment notification.
- Your appointment may be in person, by phone, or by video visit.
- The care team may request lab work, imaging, or records before your appointment.
- If your condition requires urgent review, you may be directed back to emergency care.
FAQ
Why is my follow-up appointment with a different provider?
Emergency and inpatient providers may not always handle follow-up visits. Your follow-up may be scheduled with primary care, behavioral health, a specialist, or a provider who has earlier availability. This helps make sure you receive the right care within the recommended timeframe.
What if I cannot find my discharge instructions?
Check your patient portal under recent visits, after-visit summaries, discharge documents, or messages from your care team. If you still cannot find them, submit a portal request and include the date and location of your visit.
Can I request follow-up care for someone else?
You may be able to request care for a family member, dependent, or someone you are authorized to help if proxy or caregiver access is active on the account. If you do not have access, the patient may need to add you as an authorized contact first.
What if my symptoms get worse before my appointment?
Follow the warning signs listed in your discharge instructions. If your symptoms become severe, you feel unsafe, or you believe it may be an emergency, call local emergency services or go to the nearest emergency department.
Do I need a medication review and a follow-up appointment?
Sometimes, yes. A follow-up appointment reviews your overall recovery, while a medication review focuses on prescriptions, dose changes, side effects, and refill needs. If your discharge paperwork includes medication changes, it is a good idea to ask whether a medication review is needed.
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