Schedule a medication review after discharge
Schedule a medication review after discharge
After an emergency visit, hospital stay, or Brookhaven discharge, your medications may be changed as part of your care plan. A medication review helps confirm that you understand what to take, what to stop taking, what doses changed, and when refills or follow-up care may be needed.
This article explains when to request a medication review, what information to provide, and who to contact if you have questions about new medications, stopped medications, changed doses, refills, or possible medication conflicts.
When to request a medication review
You should request a medication review if anything about your medication plan is new, unclear, or different from what you were taking before your visit.
A medication review may be needed if:
- You were prescribed a new medication after discharge.
- You were told to stop taking a medication you used before your visit.
- Your dose, timing, or instructions changed.
- You received a short-term prescription and need to know whether it should be refilled.
- You are unsure whether two medications can be taken together.
- You are having side effects or symptoms that started after a medication change.
- Your Brookhaven discharge plan includes behavioral health medication monitoring.
Before you begin
Gather as much medication information as you can before submitting your request. This helps the care team review your question more safely and accurately.
- Your full name and date of birth
- The date you were discharged or seen in emergency care
- The location where you received care, such as Alchemilla Hospital or Brookhaven Hospital
- Your discharge instructions or after-visit summary, if available
- A list of medications you currently take, including over-the-counter medications
- The name, dose, and instructions for any new or changed medication
- The pharmacy you want to use for refills, if a refill may be needed
Request a medication review
You can request a medication review through your Silent Hill Health patient portal.
- Sign in to your Silent Hill Health patient portal.
- Go to Medications & Prescriptions.
- Select Request medication review.
- Choose the related visit or discharge, if it appears in your recent visits.
- Enter the medication name, dose, and instructions you have questions about.
- Explain whether the medication is new, stopped, changed, missing, causing side effects, or needs a refill.
- Submit your request for review by the appropriate care team.
If your request is related to a recent discharge, include the discharge date and location so your care team can find the correct instructions.
Brookhaven medication reviews
If you were discharged from Brookhaven Hospital, your medication review may be handled by a behavioral health provider, prescribing clinician, pharmacy team, or care coordinator.
Brookhaven follow-up medication reviews may include:
- Reviewing medications started during a Brookhaven stay
- Confirming dose changes or taper instructions
- Discussing side effects, sedation, mood changes, sleep changes, or other concerns
- Planning short-term refills until your next behavioral health appointment
- Coordinating care with your therapist, primary care provider, or outpatient psychiatry team
Important: If you feel unsafe, are thinking about harming yourself or someone else, or are experiencing a severe reaction, call local emergency services or go to the nearest emergency department. Do not wait for a portal response.
Who to contact
Medication questions may need to be reviewed by different teams depending on the issue. If you are not sure who to contact, submit a medication review request and include as much detail as possible.
| Concern | Best contact |
|---|---|
| Refill after discharge | Your care team, prescribing provider, or pharmacy team. |
| Medication instructions are unclear | Your care team or pharmacist. |
| Possible medication interaction | A pharmacist or prescribing clinician. |
| Behavioral health medication question | Brookhaven follow-up team, outpatient behavioral health provider, or prescribing clinician. |
| Severe symptoms or emergency concern | Call local emergency services or go to the nearest emergency department. |
What happens next
After you submit your medication review request, the care team will review your recent visit, discharge instructions, medication list, and pharmacy information.
- You may receive a portal message with updated instructions.
- You may be scheduled for a medication review appointment.
- The team may send a refill request to your pharmacy, if appropriate.
- You may be referred to primary care, behavioral health, or a specialist for continued medication management.
- If your symptoms require urgent review, you may be directed to emergency care.
FAQ
What if my discharge paperwork says to stop a medication?
Follow your discharge instructions, but request a medication review if you are unsure why the medication was stopped or whether another provider needs to know. Include the medication name and the instructions you were given.
Can I get a refill for medication I received at discharge?
Some discharge medications are short-term and may not be refillable without a follow-up appointment. Submit a medication review or refill request before you run out so the care team can determine the next step.
What if two medication lists do not match?
Request a medication review and include both medication lists, if available. The care team can compare your discharge instructions, portal medication list, and pharmacy records to help clarify what you should currently be taking.
Should I contact my pharmacist or my care team?
A pharmacist can often help with questions about how to take a medication, possible interactions, and refill availability. Your care team should review questions about why a medication was prescribed, why it was stopped, whether your dose should change, or whether your symptoms require medical follow-up.
What symptoms should be treated as urgent?
If you have severe symptoms, trouble breathing, chest pain, fainting, swelling of the face or throat, severe confusion, thoughts of harming yourself or someone else, or any symptom that feels like an emergency, call local emergency services or go to the nearest emergency department.
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