Missing, delayed, or incorrect results

Get help when a lab result, imaging report, or diagnostic record is missing, delayed, attached to the wrong visit, or different from what you expected. Learn how processing times, outside testing locations, duplicate profiles, Brookhaven privacy review, and facility mismatches can affect what appears in your portal.

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My lab result is missing from my portal
My imaging report is missing from my portal
My test result is attached to the wrong visit or facility
My result looks wrong or does not match what I was told
Why some results are restricted or delayed