View your medication list in the portal
View your medication list in the portal
Your medication list in the Silent Hill Health portal shows medications documented in your medical record. It may include prescriptions from Alchemilla Hospital, Brookhaven Behavioral Health, outpatient clinics, hospital stays, outside organizations, or medications you reported to your care team.
The medication list is not the same as a pharmacy app. It can show what is in your chart, including active medications, historical medications, discontinued medications, linked-record entries, and prescriptions that were sent to a pharmacy. The pharmacy still controls fill status, pickup, stock, and insurance processing.
Best first step
Open Medications, then compare the portal list with your pill bottles, pharmacy labels, discharge paperwork, and any instructions from your care team. Report anything that is missing, duplicated, outdated, or different from what you are actually taking.
Quick summary
- Your medication list is part of your medical record, not a live pharmacy shelf.
- Medication cards may show the name, strength, instructions, prescriber, pharmacy, source, and status.
- Active medications are different from historical, discontinued, or outside-source entries.
- A brand name and generic name may refer to the same medication.
- Linked Alchemilla and Brookhaven records may add medications from different care teams.
- Do not guess if you see missing, duplicate, or conflicting medication information. Contact your care team or pharmacist.
Medications Active Historical Discontinued Linked Source Needs Review
Where to find your medications
Most medication details appear under Medications. You may also see medication instructions in an after-visit summary, discharge instructions, hospital stay summary, visit note, pharmacy message, or prescription renewal request.
Step by step
- Sign in to the Silent Hill Health portal.
- Open Medications.
- Choose Current, Active, or All Medications, depending on the view available.
- Select a medication card to view dose instructions, source, prescriber, and pharmacy details.
- Use filters such as Active, Discontinued, Hospital Stay, Alchemilla, Brookhaven, or Outside Source if available.
- Use Ask About This Medication if the entry is confusing or seems wrong.
Portal example
Silent Hill Health Portal
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Medications
Current Medications
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Metoprolol 25 mg tablet
What it is for: Blood pressure / heart rate
How to take: Take 1 tablet by mouth twice daily
Prescribed by: Alchemilla Primary Care
Pharmacy: Lakeside Pharmacy
Status: Active
Buttons:
[ Ask About This Medication ]
[ Request Renewal ]
[ Manage My Pharmacies ]
Read a medication card
Each medication card should help you answer three questions: what is this medication, how am I supposed to take it, and where did this entry come from?
| Field | What it means | Why to check it |
|---|---|---|
| Medication name | The drug name, which may be generic or brand name. | Brand and generic names can look like two medications even when they are the same drug. |
| Strength | The amount in each tablet, capsule, patch, injection, or dose. | A wrong strength can change how much medication you take. |
| How to take | Directions such as route, frequency, timing, and dose. | Instructions may change after a visit, hospital stay, or medication review. |
| What it is for | Plain-language reason for the medication, when available. | This helps you recognize why it is on your list. |
| Prescribed by | The clinician, clinic, or facility that added or updated the medication. | This helps you know who to contact with questions. |
| Source or status | Where the medication came from and whether it is active, historical, discontinued, or linked. | This helps explain entries from Alchemilla, Brookhaven, outside records, or older visits. |
Active vs. historical medications
A medication may remain in your record even after you stop taking it. This can happen because the portal shows medication history, discontinued medications, outside-source entries, or prescriptions from previous visits. Historical entries can be useful, but they should not be confused with your current medication plan.
| Status | What it may mean | What to do |
|---|---|---|
| Active | The medication is currently listed as part of your chart. | Compare it with what you are actually taking. |
| Historical | The medication may be from a past visit, outside source, or older medication history. | Ask if it should still be visible as active or only history. |
| Discontinued | A clinician marked the medication as stopped or canceled. | Ask before stopping if you are not sure the instruction applies to you. |
| Outside Source | The entry came from another organization or linked record. | Confirm whether it still matches your current plan. |
| Needs Review | The portal may need you or the care team to verify the entry. | Compare with bottles, pharmacy labels, and recent visit instructions. |
Medication safety: History is not always an active order. If a medication appears in your history, that does not always mean you should take it now.
Compare your portal list with what you take
Your portal list is most useful when it matches what you actually take. Compare the list with your pill bottles, pharmacy labels, discharge instructions, after-visit summary, and any written medication plan from your care team.
Check each medication for
- Same medication name or equivalent generic name.
- Same strength and dose.
- Same instructions and timing.
- Same prescriber or clinic, if known.
- Whether it is active, historical, or discontinued.
Have ready when asking for help
- Medication bottle or label.
- Dose and how often you take it.
- Start, stop, or change date.
- Which provider changed it.
- Any side effects or symptoms you are having.
For medication changes after a hospital stay, review Schedule a medication review after discharge.
Linked Alchemilla and Brookhaven records
If your Alchemilla and Brookhaven records are linked, the medication list may show entries from more than one facility. This can help your care teams see a more complete medication picture, but it can also make the list look longer or more complex.
Linked entries may include medications ordered during a hospital stay, behavioral health care, outside visits, emergency care, or medication history imported from another organization. Some Brookhaven-related or sensitive medication information may still follow privacy, proxy, or authorization rules.
Medication source labels may include
- Alchemilla Hospital: General hospital, inpatient, emergency, outpatient, or primary care source.
- Brookhaven Behavioral Health: Behavioral health care, medication monitoring, or related treatment source.
- Outside Source: Medication entry received from another organization.
- Patient Reported: Medication you told the care team you take.
- Pharmacy History: Information that may come from pharmacy or medication-history data.
If Alchemilla and Brookhaven medications do not appear under one profile, review Link Brookhaven and Alchemilla results under one profile.
Missing, duplicate, or wrong entries
Report a medication-list issue if a medication is missing, duplicated, listed with the wrong dose, still active after it was stopped, or shown as discontinued even though you were told to continue it.
Do not choose between conflicting entries by instinct. Compare the portal, pill bottle, pharmacy label, after-visit summary, and most recent instructions, then ask your care team or pharmacist to confirm the correct plan.
| What you see | What it may mean | What to do |
|---|---|---|
| Medication is missing | It may not have been added, imported, or updated yet. | Send a medication list update with the bottle or label details. |
| Two similar entries | One may be brand and one generic, or one may be old. | Ask whether they are the same medication or if one should be inactive. |
| Wrong dose or instructions | The chart may not reflect the latest medication change. | Contact the prescribing clinic or pharmacist before changing how you take it. |
| Stopped medication still active | It may not have been marked discontinued yet. | Ask the care team to update the active medication list. |
| Medication shown as discontinued | A prescriber may have stopped it, or the entry may be incorrect. | Ask before restarting or continuing if the instruction is unclear. |
Sample message
I believe my medication list needs review. The portal shows [medication name and strength], but I am actually taking [correct medication, dose, and instructions]. The issue seems to be [missing / duplicate / wrong dose / stopped medication still listed]. My last visit related to this was [date]. Please let me know whether you need a photo of the bottle label.
For a deeper correction workflow, review Correct a wrong, missing, or duplicate medication in your portal.
Prescriptions and refills
The medication list may show prescriptions that were sent to a pharmacy, refill or renewal options, pharmacy details, and status labels. This does not always mean the medication is ready for pickup.
Medication actions may include
- Request Renewal
- Ask About This Medication
- Manage My Pharmacies
- Report No Longer Taking
- Request Medication Review
Prescription statuses may include
- Sent to pharmacy.
- Renewal requested.
- Ready for pickup.
- Partially dispensed.
- Prior authorization.
- Not dispensed or discontinued.
For how prescriptions move from Silent Hill Health to the pharmacy, review Understand how prescriptions are sent. For refill steps, review Request a prescription refill or renewal.
Privacy and proxy access
If you manage care for someone else, your portal view may not show every medication detail. Proxy, caregiver, parent, guardian, minor/dependent, Brookhaven, behavioral health, and substance-related privacy rules can affect what appears.
A medication may be visible to the patient but limited or hidden from a proxy user. This does not always mean the medication is missing from the chart. It may mean the entry is restricted from your current account view.
Check for labels such as
Brookhaven Review Sensitive Medication Proxy Access Limited Patient View Only Request Through Records
For related privacy rules, review Understand Brookhaven test result privacy.
Medication safety concerns
Portal messaging is useful for nonurgent list updates and medication questions. It is not the right path for urgent medication problems, serious side effects, possible overdose, severe allergic reaction symptoms, dangerous dose mistakes, or symptoms that are rapidly worsening.
Get immediate help for severe allergic reaction symptoms, trouble breathing, chest pain, fainting, severe confusion, overdose concerns, serious side effects, or if someone may have taken the wrong medication and needs urgent guidance. Contact the pharmacy, on-call clinician, poison control, urgent care, emergency services, or the nearest emergency department based on the situation.
If the concern is not urgent but the list looks wrong, use Ask About This Medication or Request Medication Review.
FAQ
Is the medication list the same as my pharmacy profile?
No. The medication list is part of your medical record. It may show prescriptions, history, outside-source entries, and medications reported to your care team. The pharmacy manages fill status, pickup, stock, insurance, and dispensing.
Why does the portal show a medication I stopped taking?
It may be listed as historical, discontinued, or not yet updated. Ask your care team to review the list if a stopped medication still appears active or could cause confusion.
Why are there two names for one medication?
One may be a brand name and one may be a generic name. Do not take both unless your care team or pharmacist confirms they are meant to be separate medications.
What if a medication is missing?
Use Ask About This Medication or send a message with the medication name, strength, dose, how often you take it, prescriber, pharmacy, and a photo of the label if requested.
Why can I see a medication but my proxy cannot?
Proxy access may not include every medication detail. Brookhaven, behavioral health, minor/dependent, substance-related, or sensitive medication information may have access limits.
Can I request a refill from the medication list?
Often, yes, if the portal offers Request Renewal or refill options. A refill uses an existing prescription if refills remain; a renewal asks the prescriber to approve a new prescription or more refills.
Should I use portal messaging for urgent medication problems?
No. Use the pharmacy, on-call clinician, poison control, urgent care, emergency services, or the nearest emergency department for urgent side effects, possible overdose, severe allergic reaction symptoms, trouble breathing, chest pain, fainting, severe confusion, or any dangerous medication concern.
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